6 must-know medical care tips for international students at Chinese universities

By LI YIFAN

Global Business Journalism reporter

Navigating healthcare in China can be a bit overwhelming, especially if you're an international student unfamiliar with the system. As a local student with many foreign friends, I've seen firsthand how confusing it can be. But don't worry — here are six essential tips to help you manage healthcare while studying in China's universities.

1. Don't hesitate to seek medical attention 

Even if the healthcare system seems complex, it's crucial not to avoid seeking treatment when you're unwell. China's community medical services are quite advanced, especially within universities. Most campus clinics offer free or very low-cost services to students — even procedures like tooth extractions or lumbar therapy are often covered.

2. Emergencies come first — forget the paperwork

In an emergency, don't let bureaucracy slow you down. If you need immediate care and your campus clinic doesn't have the necessary facilities, or if you feel you need to go directly to a comprehensive hospital, just go. Keep all your medical records, prescriptions, receipts — anything you receive during your visit. Let the doctors know you're using student medical insurance so they can assist with the necessary documentation later.

3. Your campus clinic is more capable than you think

For most common ailments, your university clinic is your best bet. Take Tsinghua University for example—the campus hospital has almost all the departments you'd find in a general hospital, including some you might not expect, like traditional Chinese medicine and rehabilitation centers. Whether it's a cold or muscle strain, you can usually get it sorted there, often paying just a few yuan with your campus card.

4. Follow proper procedures for specialized care

If you're advised to see a specialist or want to visit a specialized hospital, make sure to get all your paperwork in order. First, visit your campus clinic to get a referral slip. Then, when you go to the external hospital, have the attending physician sign or stamp it. Keep all documents — referral slips, medical records, prescriptions, invoices, even your registration slips — for reimbursement later. Check your university clinic's website or official WeChat account for details on when and where to submit these documents.

5. Utilize online pharmacies and telemedicine

If you're not keen on visiting a clinic in person, China has a plethora of online pharmacies and internet hospitals. Services like Meituan offer reliable medication delivery systems. When buying prescription drugs online, be prepared to provide a brief description of your symptoms in Chinese, as online consultations are usually brief.

6. Don't be afraid to ask for help

If you're feeling overwhelmed, don't hesitate to seek assistance. While hospital staff might not always speak English, it's usually not difficult to find fellow students or university staff who are bilingual. They can accompany you to the clinic or hospital, assist with translation, and ensure you receive the care you need. People are generally happy to help when it comes to important issues like your health and well-being.

Familiarizing yourself with China's healthcare system can significantly enhance your university experience. Whether you're navigating referral processes or taking advantage of online medical services, these tips should help you access the care you need while minimizing stress. Stay healthy, and remember: Help is always available when you need it.